Crazy Time App Terms & Conditions

General Terms & Conditions

The crazy time app (hereinafter referred to as the "Platform") is an online betting service operated for users in Bangladesh. By using this Platform, you are deemed to have automatically accepted these terms and conditions.

These terms and conditions have been prepared in Bangla for the convenience of users in Bangladesh. In the event of any linguistic ambiguity, Crazy Time App's interpretation shall be considered final.

These terms and conditions should be read together with the Platform's Privacy Policy and Responsible Betting Guidelines. The three documents together form the complete legal framework governing use of the crazy time app.

Account Registration & Verification

To open an account on Crazy Time App, the following conditions must be met:

• Applicants must be at least 18 years of age.
• All information provided must be truthful, accurate, and complete.
• Each individual may operate one account only.
• The mobile number must belong to a SIM card registered in Bangladesh.
• The name and mobile number provided at registration cannot be changed.

After registration, the crazy time app may initiate an identity verification (KYC) process at any time. This may require a National ID (NID), passport, or birth certificate. If the required documents are not submitted within the specified timeframe, your account may be temporarily suspended.

Users are solely responsible for keeping their account password and login credentials confidential. Sharing account access with anyone else is strictly prohibited. Any unauthorized access must be reported to Crazy Time App immediately.

Deposit & Withdrawal Policy

The crazy time app currently supports deposits and withdrawals via bKash, Nagad, and Rocket. The following rules apply to all payments:

• Minimum deposit: ৳500.
• The mobile banking account used for deposits must be registered in the user's own name.
• Withdrawal requests are typically processed within 15 minutes to 24 hours.
• Withdrawals will only be sent to the same account used for the deposit.
• Wagering requirements must be met before bonus funds can be withdrawn.

If you experience any issues with a deposit, contact the support team with a screenshot of the transaction. With accurate information provided, most issues are resolved within 2 hours.

Betting Rules

The following rules must be strictly followed when placing bets on Crazy Time App:

• Once a bet is confirmed, it cannot be changed or cancelled.
• For live betting, odds can change at any time — the odds at the moment your bet is confirmed will apply.
• If a match is abandoned or postponed, stakes will be refunded unless a specific market has its own rules.
• If incorrect odds are displayed due to a technical error, the crazy time app reserves the right to void the affected bets.
• The maximum bet amount per event is set by the platform.

In accumulator bets, if one leg is voided, it will be treated as odds of 1.00 and the remaining legs will stand. Betting on the crazy time app is a form of entertainment — winnings are not guaranteed.

Bonuses & Promotional Offers

The crazy time app offers bonuses and promotional offers from time to time. The following terms apply to all such offers:

• Each bonus offer has its own wagering requirement, which is typically 5 to 30 times the bonus amount.
• The welcome bonus is available on your first deposit only, and each user can receive it once.
• A maximum stake limit may apply to bets placed using bonus funds.
• If wagering requirements are not met before a bonus expires, the bonus balance will be forfeited.
• Multiple bonuses cannot be used at the same time unless stated otherwise in a specific offer.
• To qualify for a referral bonus, the referred person must register with their genuine details and complete their first deposit.

Prohibited Activities

The following activities are strictly prohibited on the crazy time app. If any of these are detected, the account will be closed immediately and all balances may be forfeited:

• Creating multiple accounts to claim bonus funds (bonus abuse).
• Creating an account using a false or someone else's identity.
• Betting arbitrage or any method designed to exploit or harm the platform.
• Placing bets using software bots or automated systems.
• Money laundering or use of funds from illegal sources.
• Intentionally exploiting technical glitches or bugs on the platform.
• Harassing or attempting to defraud other users.

The crazy time app reserves the right to investigate any suspicious activity. During an investigation, the account and any pending withdrawals may be temporarily put on hold.

Account Closure & Termination

The crazy time app reserves the right to suspend or permanently close an account under the following circumstances:

• If evidence of a terms violation is found.
• If registration was completed using false information.
• If an account has been inactive for an extended period (generally more than 12 months).
• Due to a court order or legal obligation.
• If the user requests to close their own account.

Users may also request account closure at any time. Any valid balance will be eligible for withdrawal, but bonus balances will be forfeited.

Limitation of Liability

The crazy time app will not be held liable for the following:

• Bets lost or missed due to internet disconnection.
• Payment delays caused by third-party technical issues.
• If the user's account credentials are compromised or accessed by another party.
• If the service is disrupted due to a natural disaster, war, or any other force majeure event.

Crazy Time App strives to maintain uninterrupted service at all times, but 100% uptime cannot be guaranteed. Scheduled maintenance may occasionally require brief service downtime.

Privacy & Data Protection

The crazy time app is committed to protecting your personal information. We do not sell your data to any third parties. To learn more about how we use your information, please see our Privacy Policy read.

By using the platform, you agree that Crazy Time App may use your usage data (such as login times and betting patterns) to improve its services. This information will never be sold to advertisers.

Responsible Betting

Crazy Time App believes betting should be a form of entertainment, not an addiction or a primary source of income. We offer the following tools to promote responsible betting:

• Setting your own daily, weekly, or monthly deposit limits.
• The option to voluntarily lock your account for a set period of time.
• Option to activate a permanent ban (self-exclusion).
• Referral to professional support for problem gambling.

If you feel your betting is getting out of control, please contact our Responsible Gaming Visit the page and get in touch with our support team.